CityPay Cookie Policy

Last updated: March 5, 2026. This policy explains how cookies and similar technologies are used on this questionnaire platform.

1. What Cookies We Use

• Strictly necessary cookies: used for security and core service functions (for example, session handling and duplicate-submission protection).
• Analytics cookies: used to understand usage patterns and improve the service. These are only activated after you provide consent.

2. Google Analytics

If consent is given, we use Google Analytics to measure page and survey usage. Analytics data is aggregated and used for service improvement. We enable IP anonymisation in Google Analytics.

3. Cookie Duration

• Essential submission-protection cookies can remain on your device for up to 90 days to prevent repeat submissions from the same browser.
• Analytics cookie lifetimes are controlled by Google Analytics settings.
• Your consent choice is stored locally so it can be respected on later visits.

4. Managing Cookies

You can control cookies through your browser settings. If you clear browser storage, you may be asked for consent again.

5. Consent

Where cookie preferences are required for a survey flow, consent is requested in a banner at the bottom of the page before submission can proceed.

6. Contact

Questions about this policy can be sent to privacy@citypay.com.